Dear customers and partners,
We hereby solemnly declare that as an original design company, we have recently discovered the manufacturing and sale of counterfeit products by unauthorized factories, which bear a striking resemblance to our own products. The promotional posters and product descriptions used by these counterfeiters are highly similar to ours. We strongly condemn such behavior and will take all necessary legal measures to protect our legitimate rights and interests. If any infringement is found, we will hold the responsible counterfeit factories accountable and actively cooperate with law enforcement agencies in their investigation and prosecution.
However, please note that we are only responsible for after-sales service related to the products manufactured and sold by our company. For customers who have purchased products from other sources, we kindly request your understanding that we cannot assume any responsibility for their after-sales service.
Given the possibility of various counterfeit products and goods of unknown origin in the market, we emphasize the importance of carefully identifying the authenticity and source of products before making a purchase. It is advisable to retain shopping receipts and promptly contact the purchasing channel or relevant sellers to seek solutions.
We are committed to honest business practices and protecting intellectual property rights, aiming to create a stable and reliable commercial environment for our customers and partners. We appreciate your support and understanding.
Sincerely,
BXST
